PRIVACY POLICY DRAFT
This draft should be reviewed and completed before launch with Steady Flow's registered business details and final data-retention process.
Personal information we collect
Steady Flow Plumbing may collect your name, phone number, email address, suburb, property type, service request, uploaded photographs and any information you choose to include in an enquiry.
Why we use this information
Your information is used to respond to enquiries, prepare quotations, arrange appointments, complete plumbing work, keep job records and comply with legal or safety obligations.
POPIA-aligned consent
By submitting an enquiry, you consent to Steady Flow Plumbing processing your personal information for the purpose of responding to your request.
Sharing and storage
Steady Flow should confirm which email, CRM, hosting, analytics and file-storage providers it uses. Personal information should only be shared where needed to respond to the enquiry, perform the work or comply with law.
Your rights
You may ask Steady Flow to confirm what personal information it holds about you, correct inaccurate information or request deletion where retention is no longer required. Contact: hello@steadyflow.example.